.Role: Customer Service Executive (International & Domestic)
Process: Blended Process & 100% Voice process
Location: Noida
Shift: US Shifts
Week Off: 02 Rotational
Work from Office
Job Responsibilities:
- Answer customer queries on Chat and Call.
- Be empathetic when required.
- Listen attentively and provide first call resolution.
- Provide excellent service.
- Maintain high performance on all process metrics
- Any graduate or undergraduate, with a minimum of 06 months of international chat/email or blended process, and with good communication and written skills can apply.
- 05 days a week working
- Rotational shifts and rotational offs.,
- No cab facility is available
- Salary - 40800-42800 In-hand per month
Send CVs to [email protected] for immediate response.
Job Types: Full-time, Permanent
Pay: ₹40,800.00 - ₹42,800.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Only the first round is Virtual.
Do not apply if you cannot attend the final round F2F
- Are you a graduate or undergraduate?
- How much international voice process experience do you have?
- Both positions are work from the office ONLY. Do not apply if you are looking for work from home.
- In how many days can you join if selected?
- What i your current monthly salary (in hand)?
- Cab facility is not available and shifts are 24*7. Proceed if you are 100% comfortable
- Salary for 100% voice process is 42800 in-hand per month CTC – 51,400, and salary for blended voice process is 40800 in-hand per month (CTC – 51,350). Which one do you want to apply for?
Work Location: In person