Hiring for a leading Fine Diamond Jewellery Brand:
Job Title: AI Automation & RAG Lead
Location: Andheri East, MIDC (Mumbai)
Department: Technology / Digital Innovation
Reports To: President – Digital Transformation
Experience: 5–10+ years (including 2+ years in AI Automation, RAG, LLMs, or AI Agents)
Type: Full-Time (Weekends Off)
Role Overview:
Lead the design, development, and deployment of AI-powered automation solutions for an e-commerce business. Build AI agents, RAG systems, and workflow automations to improve customer support, marketing, merchandising, operations, and internal processes.
Key Responsibilities:
- Build AI workflows using n8n.
- Develop AI agents using OpenAI, Claude, Gemini, and other LLMs.
- Design and implement RAG solutions for customer support, knowledge bases, product recommendations, and operations.
- Build and optimize vector database solutions (Pinecone, Weaviate, Qdrant, ChromaDB).
- Integrate Shopify, Klaviyo, Meta Ads, Google Ads, CRM, ERP, and analytics platforms.
- Automate catalog management, marketing campaigns, customer segmentation, and support workflows.
- Develop scalable API-based integrations and cloud-deployed AI systems.
- Ensure monitoring, security, and governance of AI solutions.
Required Skills
- Strong hands-on experience with n8n.
- AI agents, workflow automation, and RAG architecture.
- Experience with OpenAI, Claude, Gemini APIs, prompt engineering, and agent frameworks.
- Vector databases (Pinecone, Weaviate, Qdrant, ChromaDB).
- Python, SQL, APIs, webhooks.
- Cloud platforms (AWS/GCP/Azure).
E-commerce Experience
- Shopify, Klaviyo, Meta Ads, Google Ads, GA4.
- Customer support platforms.
- Understanding of conversion funnels, lifecycle marketing, catalog management, and support operations.
Pay: ₹1,000,000.00 - ₹1,200,000.00 per year
Experience:
- Total: 8 years (Preferred)
- n8n: 5 years (Preferred)
- RAG Architechture: 5 years (Preferred)
- AI Automation: 5 years (Preferred)
- Jewelelry/Ecommerce/D2C/ Retail Industry: 5 years (Preferred)
Location:
- Mumbai, Maharashtra (Mumbai) (Preferred)
Work Location: In person
