Job Summary
We are seeking an experienced and dynamic Quality Head to lead the Quality function of our plastic injection moulding facility. The candidate will be responsible for developing, implementing, and maintaining Quality Management Systems (QMS), ensuring customer satisfaction, driving continuous improvement initiatives, managing audits, and leading a team focused on delivering defect-free products.
The ideal candidate should have strong experience in plastic injection moulding processes, customer quality management, audit compliance, problem-solving methodologies, and team leadership.
Key ResponsibilitiesQuality Management System (QMS)
- Lead and maintain the organization's Quality Management System.
- Ensure compliance with ISO 9001, customer-specific requirements, and applicable regulatory standards.
- Develop, implement, and monitor quality policies, procedures, and work instructions.
- Conduct Management Review Meetings and drive continual improvement initiatives.
Internal & External Audits
- Plan and conduct internal audits and ensure timely closure of audit findings.
- Coordinate customer audits, supplier audits, and certification audits.
- Drive corrective and preventive actions (CAPA) arising from audits.
- Ensure audit readiness across all departments.
Customer Quality Management
- Act as the primary quality interface with customers.
- Handle customer complaints and coordinate effective root cause analysis.
- Lead 8D, CAPA, Why-Why Analysis, Fishbone Analysis, and other problem-solving activities.
- Ensure timely response and closure of customer concerns.
- Participate in customer meetings and quality reviews.
Process & Product Quality
- Monitor and improve process capability and product quality.
- Establish and maintain inspection standards and quality control plans.
- Drive reduction of rejection, rework, customer complaints, and quality costs.
- Ensure compliance with approved specifications and quality requirements.
Team Leadership
- Lead and develop the Quality team.
- Conduct training programs on quality systems and quality tools.
- Foster a culture of quality awareness and accountability across the organization.
- Monitor departmental KPIs and drive performance improvements.
Supplier Quality
- Support supplier quality development and performance monitoring.
- Participate in supplier audits and qualification activities when required.
Documentation & Compliance
- Maintain quality records and documentation.
- Ensure timely closure of NCRs and implementation of corrective actions.
- Support traceability, calibration, document control, and quality system requirements.
Pay: ₹300,000.00 - ₹420,000.00 per year
Benefits:
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Experience:
- Plastics injection moulding: 5 years (Required)
Work Location: In person
