Retail Sales Executive – Aurament Gems & Jewels
Job Title: Retail Sales Executive
Company: Aurament Gems & Jewels
Location: Surat, Gujarat
Employment Type: Full-time
Experience: 2–5 Years (Jewellery Retail Preferred)
About Aurament Gems & Jewels
Aurament Gems & Jewels is a premium jewellery brand specializing in exquisite diamond, gold, and fine jewellery. We are committed to delivering exceptional craftsmanship and an outstanding customer experience. We are looking for a dynamic Retail Sales Executive who is passionate about luxury retail and customer service.
Key Responsibilities
- Welcome customers warmly and provide a premium in-store shopping experience.
- Understand customer preferences, budgets, and occasions to recommend suitable jewellery.
- Explain product features, diamond quality, gold purity, certifications, pricing, and care instructions with confidence.
- Achieve individual and showroom sales targets through effective selling and relationship-building.
- Cross-sell and upsell complementary jewellery and services.
- Build long-term customer relationships to generate repeat business and referrals.
- Follow up with prospective and existing customers regarding inquiries, orders, and new collections.
- Maintain attractive product displays and ensure the showroom is clean, organized, and visually appealing.
- Assist with billing, order processing, and documentation.
- Support inventory management, stock verification, and display replenishment.
- Handle customer queries and resolve concerns professionally.
- Stay updated on jewellery trends, new collections, and competitor offerings.
- Adhere to company policies, security procedures, and ethical sales practices.
Requirements
- Bachelor's degree or equivalent qualification.
- 2–5 years of experience in retail sales, preferably in jewellery, luxury retail, fashion, or premium lifestyle brands.
- Excellent communication skills in English and Hindi (Gujarati is an added advantage).
- Strong interpersonal, negotiation, and customer service skills.
- Presentable personality with a professional appearance.
- Basic computer knowledge and familiarity with POS/billing software.
- Ability to work on weekends, public holidays, and during festive seasons.
- Target-driven with a positive attitude and a passion for sales.
Preferred Skills
- Jewellery product knowledge (Gold, Diamond, Precious Stones).
- Luxury retail selling techniques.
- Customer relationship management.
- Upselling and cross-selling.
- Billing and order management.
- Teamwork and problem-solving.
What We Offer
- Competitive salary with attractive performance incentives.
- Career growth opportunities within a growing jewellery brand.
- Professional training on jewellery products and luxury retail sales.
- Supportive and professional work environment.
- Employee discounts on jewellery purchases.
Join Aurament Gems & Jewels and become part of a team that creates memorable experiences for every customer.
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
