Job Description (JD) – Telecaller
Department: Admissions / Counseling
Organization: Ambedkar Group of Institutions
Position: Telecaller
Key Responsibilities:
- Outbound & Inbound Calling
- Handle admission-related calls and respond to student inquiries professionally.
- Lead Follow-up
Follow up with prospective students and parents regarding admissions and course details.
Explain courses, eligibility criteria, fee structure, and admission process clearly.Maintain call records, inquiry details, and daily follow-up reports.Coordinate with admission counselors to convert inquiries into admissions.Work towards achieving daily and monthly calling/admission targets.Eligibility Criteria:
- Data Entry & Record Management
- Lead Conversion Support
- Target Achievement
- Qualification: 10th / 12th Pass
- Experience: Fresher or 1–2 years of telecalling/customer service experience
- Age: 18–30 years
Required Skills:
- Good communication skills
- Convincing ability
- Basic computer knowledge
- Positive attitude
- Target-oriented approach
Salary: ₹7,000 – ₹12,000/month (Based on experience & performance)**
Pay: ₹7,000.00 - ₹12,000.00 per month
Work Location: In person
