Job Title: Sales Support Executive
Department: Sales - Retail
Reporting to: Head – Store Manager
Timings: 10 AM - 7 PM
Location: Indiranagar, Bengaluru
We are looking for an organised, efficient sales support to be responsible for assisting the sales department in gaining and keeping customers. The sales support responsibilities include tracking sales leads, coordinating with sales packs, providing customer service,and managing customer accounts. The sales support is also responsible for monitoringsales and the performance of the sales team as well as recording sales data.To be a successful sales support, you should have good time management andorganizational skills. You should also demonstrate excellent interpersonal, communicationand customer service skills.
Responsibilities:
- Answering customer inquiries, scheduling meetings, and sales appointments, andfollowing up with customers about their order status.
- Recording sales trends and liaising with account managers to develop salesstrategies.
- Creating and processing orders in a timely manner, processing requests for rushorders, and reviewing pending orders and customer requests to ensure customersatisfaction.
- Managing customer accounts, following up with customers for closures,payments, and grievance address.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Scheduling customer meetings and conferences.
- Reporting any unusual activity to your supervisor
Requirements
- A bachelor's degree in marketing, business, or a related field may be advantageous.
- Experience in administration and high-volume office work may be advantageous.
- Strong analytical, organizational, and time management skills.
- Excellent team working, motivational, interpersonal, communication, and customer service skills.
- The ability to multitask and quickly switch your focus.
- Computer literacy, IT skills, and typing skills. An understanding of sales principles and customer service practices.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
