Position: Back Office Executive Department: Operations & Administration Location: [City, Gujarat] Employment Type: Full-Time Experience: 0–2 Years (Freshers can apply) Qualification: 12th Pass / Graduate (any discipline)
About the Role
We are looking for a detail-oriented and proactive Back Office Executive to support our solar rooftop and solar trading operations. The candidate will work closely with the sales, technical, and documentation teams to ensure smooth day-to-day functioning of the office.
Key Responsibilities
Sales & Telecalling Support
- Support telecallers for solar rooftop and solar trading calls by providing product data, customer information, and follow-up coordination.
- Maintain and update lead registers, call logs, and customer databases on a daily basis.
- Prepare quotations, proposals, and presentations as required by the sales team.
Subsidy & Documentation
- Handle end-to-end solar rooftop subsidy filing including PM Surya Ghar portal registration, document collection, and application submission.
- Coordinate with DISCOM/electricity board for net metering applications and follow up on approval status.
- Collect, verify, and maintain KYC documents (Aadhaar, electricity bill, property papers) from customers for subsidy processing.
- Track and update the status of all pending subsidy and net metering cases.
Technical Support & Learning
- Learn to assemble ACDB (AC Distribution Box) and DCDB (DC Distribution Box) as per project requirements.
- Support the technical team with material preparation, labelling, and basic wiring documentation.
- Maintain inventory records of electrical components, panels, inverters, and accessories.
General Back Office Operations
- Perform accurate data entry into company systems, Excel sheets, and CRM software.
- Prepare and process Purchase Orders (POs), sales invoices, and delivery challans.
- Coordinate with vendors and internal departments for timely procurement and dispatch of materials.
- Maintain project files, site survey reports, and installation records in an organized manner.
- Assist in preparing MIS reports, weekly summaries, and performance dashboards for management.
- Handle official emails, WhatsApp communication, and inter-department coordination.
Skills Required
- Basic computer proficiency — MS Excel, MS Word, Email, WhatsApp Business
- Good written and verbal communication in Gujarati, Hindi, and basic English
- Attention to detail and ability to handle multiple tasks simultaneously
- Willingness to learn solar products, subsidy processes, and technical basics
- Organized, punctual, and reliable with a strong work ethic
Preferred Background
- Any experience in solar, electrical, or renewable energy back office is an advantage
- Knowledge of PM Surya Ghar / MNRE subsidy portal is a plus
- ITI / Diploma in Electrical is an added advantage for the ACDB/DCDB learning component
Job Types: Full-time, Permanent, Fresher
Pay: ₹8,000.00 - ₹15,000.00 per month
Work Location: In person
