Sales Executive – 12 Positions (Male/Female)
* Qualification: PUC / Graduation
* Experience: Minimum 2+ years in the jewellery industry
* Age: 21–35 years
* Languages Preferred: Kannada, English, and Hindi
* Working Days & Timings: 6 days a week, 10:00 AM to 7:30 PM
* Location: Banashankari, Bangalore
Sales Person / Sales ExecutiveReporting to:
Showroom Manager
Location:
Bangalore Banashanari
Position Summary:
The Sales Person is responsible for providing excellent customer service, achieving assigned sales targets, and executing end-to-end sales processes in the showroom. The role involves customer handling, product presentation, follow-ups, documentation, discipline, and compliance with company SOPs to ensure a consistent and premium customer experience.
Roles & Responsibilities:1. Opening & Counter Readiness
● Remove jewellery items from the locker as per SOP.
● Arrange and prepare the sales kit before showroom opening.
● Maintain cleanliness, display standards, and counter readiness throughout the day.
2. Customer Handling & Service
● Greet customers warmly and identify their needs.
● Offer refreshments and ensure customer comfort.
● Attend customers patiently and professionally until closure or exit.
● Support customers during selection, trial, and finalization.
3. Sales & Target Achievement
● Achieve assigned KPIs and monthly sales targets.
● Follow structured sales steps and selling techniques.
● Fill and update target sheets accurately.
4. Orders, Advance & Follow-ups
● Handle order bookings and advance collections.
● Follow up on pending orders, deliveries, and commitments.
● Carry out repair follow-ups and non-conversion follow-ups.
5. Telecalling & Guest Connect
● Perform telecalling activities (Guest Connect) as per plan.
● Reconnect with dormant, non-converted, and repeat customers.
● Update customer interactions in CRM or prescribed formats.
6. Sales Process & Documentation
● Follow the complete sales process from enquiry to delivery.
● Fill pre-bill cards accurately for every transaction.
● Ensure proper documentation and compliance with SOPs.
7. Old Gold Handling
● Support old gold valuation activities as per guidelines.
● Assist in purity checking and customer communication during valuation.
8. Delivery & Post-Sales Process
● Coordinate and complete delivery procedures accurately.
● Ensure customer satisfaction at the time of delivery.
● Collect customer feedback forms after sales or delivery.
9. Inventory & Material Management
● Maintain the assigned counter and stock responsibly.
● Update and monitor packing materials.
● Assist in BTL (Below-The-Line) promotional activities as required.
10. Team Support & Coordination
● Support fellow staff during peak hours and business needs.
● Maintain positive coordination with team members and supervisors.
11. Key, Time & Discipline Management
● Handle keys responsibly (applicable to gents staff) as per SOP.
● Maintain punctuality, time discipline, and attendance norms.
● Follow leave application procedures and approvals.
12. Grooming & Conduct
● Maintain prescribed grooming standards at all times.
● Display professional behavior, discipline, and ethical conduct.
Key Skills & Competencies:
● Customer handling and sales skills
● Product knowledge (gold, diamond, silver)
● Communication and persuasion ability
● Target orientation and follow-up discipline
● Attention to detail and documentation accuracy
● Teamwork, punctuality, and process adherence
Interested pls share Cv to hr@[email protected] with below details
Exp
CTC
Exp CTC
NP
Pay: ₹300,000.00 - ₹450,000.00 per year
Work Location: In person
