Job Description
- Coordinate with the internal sales team and provide necessary support.
- Respond promptly to customer inquiries via phone, email, or chat regarding products, services
- Provide technical support for biomedical equipment and troubleshoot common issues in coordination with the technical team.
- Maintain accurate records of customer interactions, complaints, and resolutions.
- Follow up with customers to ensure issues are resolved satisfactorily.
- Assist in processing complaint equipment received.
- Collaborate with internal teams (sales, technical, and logistics) to improve customer experience.
- Provide feedback to management regarding recurring issues and customer suggestions.
Note :- "Candidates must have experience in the healthcare industry."
Note :- B.Sc candidates can also apply
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
