Job Description – Hospitality Host / Admin Manager
Position: Hospitality Host / Admin
Department: Administration
Location: Ahmedabad (or as applicable)
Reporting To: Director / HR Head / Management
Job Summary
We are seeking a dynamic, professional, and customer-focused Hospitality Host / Admin Head to oversee front office operations, office administration, and hospitality services. The ideal candidate will ensure a welcoming environment for guests, clients, and employees while managing day-to-day administrative functions, vendor coordination, facility management, and support services.
Key Responsibilities Hospitality & Guest Experience
- Welcome and assist all visitors, clients, and VIP guests in a professional manner.
- Ensure an exceptional hospitality experience for all stakeholders.
- Coordinate refreshments, meeting room arrangements, and event hospitality.
- Maintain reception and common areas to the highest standards.
- Support management during business meetings, client visits, and corporate events.
Administration
- Lead and manage the administration department efficiently.
- Oversee housekeeping, pantry, security, transportation, and office maintenance.
- Manage office assets, inventory, stationery, and procurement.
- Coordinate with vendors and negotiate AMC/service contracts.
- Ensure timely maintenance of office infrastructure and equipment.
- Monitor office expenses and maintain administrative budgets.
- Ensure compliance with office policies, safety standards, and statutory requirements.
Facility Management
- Supervise housekeeping staff and facility service providers.
- Ensure cleanliness, hygiene, and workplace safety.
- Coordinate repairs and preventive maintenance.
- Monitor office utilities and optimize operational costs.
Team Management
- Lead and mentor the administration and support staff.
- Prepare duty rosters and monitor attendance.
- Ensure high service standards and employee discipline.
- Conduct periodic performance reviews of the admin team.
Event & Travel Management
- Organize internal meetings, corporate events, and celebrations.
- Coordinate travel bookings, hotel reservations, and transportation for management and guests.
- Support company functions and employee engagement activities.
Documentation & Reporting
- Maintain vendor records, agreements, and service contracts.
- Prepare monthly MIS reports on administrative expenses and operations.
- Develop and implement SOPs for administration and hospitality.
Required Qualifications
- Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
- MBA or relevant certification will be an added advantage.
Experience
- 5–15 years of experience in Administration, Hospitality, or Facility Management.
- Experience in Corporate Office, Real Estate, Hospitality, Manufacturing, or Service Industry preferred.
- Prior experience managing a team is essential.
Required Skills
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Outstanding customer service and hospitality mindset.
- Vendor and facility management expertise.
- Budgeting and cost-control skills.
- Strong organizational and multitasking capabilities.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Ability to work under pressure and handle VIP interactions professionally.
Key Competencies
- Leadership
- Professionalism
- Customer-Centric Approach
- Problem Solving
- Decision Making
- Attention to Detail
- Time Management
- Negotiation Skills
- Integrity & Confidentiality
Preferred Industry
- Real Estate
- Hospitality
- Luxury Retail
- Corporate Offices
- Hotels & Resorts
- Manufacturing
- High-End Service Organizations
KPIs
- Guest satisfaction and hospitality standards.
- Office administration efficiency.
- Vendor performance and cost optimization.
- Facility upkeep and maintenance.
- Timely completion of administrative tasks.
- Employee and management satisfaction.
- Compliance with administrative SOPs and safety standards.
This role is ideal for someone who can combine premium hospitality with strong administrative leadership, ensuring a seamless experience for visitors while maintaining efficient office operations.
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person
