Location: Bangalore – BTM, JP Nagar, NICE Road & Kalyan Nagar
Department: Admissions
Employment Type: Full-time
About the Role
We are looking for a passionate and result-oriented Admission Counsellor to join our Admissions team. The candidate will be responsible for guiding prospective parents and students through the admissions process, addressing their queries, conducting campus visits, and converting enquiries into successful admissions.
Key Responsibilities
- Handle admission enquiries through calls, emails, walk-ins, and other channels.
- Connect with prospective parents and understand their requirements.
- Explain the school's curriculum, programs, facilities, fee structure, and admission process.
- Conduct counselling sessions for parents and students.
- Schedule and coordinate campus visits, assessments, interviews, and admission-related activities.
- Follow up with prospective parents regularly and maintain a healthy admission pipeline.
- Build strong relationships with parents and provide a positive admission experience.
- Maintain accurate records of enquiries, follow-ups, applications, and conversions in the CRM/ERP.
- Work closely with the Academic, Operations, and School Leadership teams to ensure a smooth admission process.
- Achieve assigned admission and conversion targets.
- Participate in admission campaigns, events, open houses, and outreach activities.
- Address parent concerns professionally and ensure timely resolution.
- Prepare regular reports on enquiries, conversions, pending applications, and admissions.
- Represent the school professionally and uphold the school's values and brand image.
Desired Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong counselling and relationship-building skills.
- Good convincing, negotiation, and follow-up abilities.
- Target-oriented and comfortable working in a sales/admissions environment.
- Good knowledge of MS Office/Google Workspace and CRM systems.
- Ability to handle multiple enquiries and priorities effectively.
- Confident and professional in interacting with parents.
- Strong customer-service orientation.
- Ability to work independently as well as part of a team.
Education & Experience
- Bachelor's degree in any discipline.
- 1–5 years of experience in admissions, education counselling, inside sales, customer relationship management, or a similar role.
- Experience in schools, colleges, EdTech, or the education sector will be an added advantage.
Pay: ₹35,000.00 - ₹45,000.00 per month
Work Location: In person
