Hiring for Junior IT Desktop Engineer.
Key Responsibilities
- Desktop & Device Support: Format, configure, and set up Apple iMacs, Windows Laptops, tablets, and smartphones for daily office use.
- Software Maintenance: Assist pattern-makers with Optitex CAD software installation, updates, and verify that USB license dongles or network keys are functional.
- CCTV Operations: Perform daily checks on all CCTV cameras and NVR systems to ensure continuous 24/7 recording.
- Coordinate with repair vendors for any faulty cameras.
- Google Workspace & Sheets: Handle routine IT tasks like resetting user passwords, creating new email IDs, managing folder permissions, and assisting staff with everyday Google Sheets questions.
- Asset Tracking: Maintain a clean internal register of all physical IT assets (laptops, phones, Mac accessories) issued to employees.
Requirements & Qualifications:
Experience: 1 to 3 years of experience in IT Helpdesk or Desktop Support. (Experience in a garment export house or manufacturing firm is highly preferred).
Education: Degree or Diploma in IT, Computer Science, or Hardware Networking (BCA, B.Sc, or technical diploma).
Technical Skills:
- Basic troubleshooting for both macOS (Apple Mac) and Windows OS.
- Familiarity with IP cameras, local networking cables (LAN/Wi-Fi), and printer setups.
- Good practical knowledge of Google Workspace (Gmail, Drive, Sheets).
Key Traits: Active on-the-floor presence, quick response time, and a polite, helpful attitude with internal staff.
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
- Work from home
Work Location: In person