Location: Mumbai
Position: Front Desk Receptionist
Experience: 1–3 years preferred
About the Role
We are looking for a polished, confident, and highly professional Front Desk Receptionist to be the face of a premium eye clinic. The ideal candidate should have excellent communication skills, a warm and welcoming personality, and the ability to manage a busy front desk with discretion and efficiency.
This role requires someone who carries herself well, is well-groomed and presentable, and is fluent in English, with strong organisational and interpersonal skills.
Key Responsibilities
- Welcome and assist patients and visitors in a warm, courteous, and professional manner.
- Manage the reception area and ensure a smooth and premium patient experience.
- Handle appointments, scheduling, rescheduling, confirmations, and cancellations efficiently.
- Coordinate with doctors, clinical staff, and patients to manage appointment flow and minimise waiting times.
- Handle phone calls, WhatsApp messages, and other patient communications professionally.
- Maintain accurate patient records and perform data entry and data management.
- Maintain and update appointment calendars, patient databases, and relevant clinic records.
- Handle patient registration, billing coordination, and basic administrative tasks as required.
- Follow up with patients regarding appointments, reports, procedures, and other relevant requirements.
- Maintain complete confidentiality of patient information at all times.
- Assist with day-to-day administrative coordination of the clinic.
- Ensure the reception area is always clean, organised, and welcoming.
- Handle VIP and celebrity patients with discretion, tact, and confidentiality.
Interested candidates can share their CV's on Whatsapp - 9321740596
Pay: ₹20,000.00 - ₹50,000.00 per month
Work Location: In person
