Key Responsibilities
- Respond promptly to customer queries via phone, email, chat, or in-person.
- Provide accurate information about products, services, and policies.
- Handle complaints and escalate complex issues to relevant departments.
- Maintain detailed records of customer interactions in CRM systems.
- Follow up with customers to ensure resolution and satisfaction.
- Collaborate with sales, operations, and technical teams to address customer needs.
- Identify opportunities to improve customer experience and suggest process enhancements.
Pay: ₹11,000.00 - ₹20,000.00 per month
Work Location: In person
