Job Responsibilities-
- Strong knowledge of Office 365 suite, including Exchange Online, SharePoint Online, Teams, OneDrive for Business, Active Directory, Azure AD, Exchange, Intune, etc
- Lead architecture discussions, design reviews, and solution validation as per customer requirements.
- Pre-Sales - Own solution design, scope definition, estimations, and assumptions. Present solution architectures and demos to customers.
- Architect solutions across M365, Microsoft Intune, Microsoft Defender, Microsoft Purview, and Microsoft Copilot.
- Deploying, administering, and supporting Intune, Azure AD, Endpoint Configuration Manger, or Microsoft Enterprise Mobility + Security (EMS)
- Providing ongoing technical support for Microsoft 365 Technologies, including providing technical input into documentation or knowledge articles to support resolution of support issues
- Taking ownership of complex technical issues relating to the Microsoft 365 solutions, working until resolution is identified providing technical input and updating all stakeholders throughout investigations
- Implement, configure, and manage Office 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, and related technologies.
- Manage and guide MWP Team on support & implementation projects.
- Design and develop automation scripts for user provisioning and other repetitive tasks.
- Collaborate with cross-functional teams to create a cohesive and integrated Office 365 experience.
- Experience in Intune configuration policy, compliance policy and Conditional access policy
- Troubleshoot complex Office 365 related issues and provide high-level support to customers.
- Participate in the planning and execution of migrations to Office 365 from various platforms.
- Monitor and report on Office 365 usage, performance, and security to customers.
- Keep up-to-date with the latest updates and features in Office 365, ensuring optimal utilization.
- Develop and maintain technical documentation and standard operating procedures.
- Provide training and support to end-users, ensuring effective adoption of Office 365 tools.
- Proficient in administering user accounts, permissions, and licenses in Office 365, ensuring appropriate access levels and compliance with organizational policies.
- Must have sufficient technical depth to communicate with customers and other internal teams at a peer level.
Other Abilities
- Excellent communication skills, including experience in writing and presentation skills, as well as reviewing technical documentation
- You are a quick learner, want to improve every day and like to support advanced technologies.
- You have confidence in your technical knowledge and can act as an M365 expert to solve complex problems.
- You love challenges and measure yourself against a wide variety of technical problems. Facing the unknown is for you stimulating, and not destabilizing!
- You know how to quickly connect with users, reassure them and provide them with exemplary service (phone and email).
Skills-
- Microsoft 365 Technical Expertise (Presales & Delivery)
- Microsoft EMS (Enterprise Mobility + Security)
- Active Directory & Intune
- Copilot for M365
- Microsoft Defender for Endpoint, Office 365
Pay: ₹600,000.00 - ₹800,000.00 per year
Benefits:
- Health insurance
- Provident Fund
- Work from home
Work Location: In person
