Role/Skill: Network Support Engineer Location: Pune
Experience: 2–3 years
Band: BPO 1/2
Salary: 6-7 LPA
We are seeking a candidate with 2–3 years of experience in endpoint and basic network support. The role involves providing L1/L2 support for end-user systems and assisting with day-to-day network and security operations. The candidate should have basic knowledge of Cisco Switching & Routing and Palo Alto Firewall fundamentals. Strong troubleshooting, documentation, and communication skills are required. One basic certification is mandatory (CCNA, Network+, or equivalent). Responsibilities: Provide endpoint support for desktops, laptops, OS, and standard IT applications Troubleshoot basic network issues related to LAN, VLANs, IP addressing, and connectivity Assist in monitoring and basic configuration checks on Cisco switches and routers Support Palo Alto Firewall operations such as rule verification, NAT checks, and log monitoring Respond to incidents and service requests as per SLA and maintain proper documentation
**Ex TCS Employees can't apply
PAN and DOB are required for profile creation**
Pay: Up to ₹700,000.00 per year
Benefits:
- Leave encashment
- Provident Fund
Application Question(s):
Provide endpoint support for desktops, laptops, OS, and standard IT applications
Troubleshoot basic network issues related to LAN, VLANs, IP addressing, and connectivity
Palo Alto Firewall
Education:
Experience:
- 3 yrs relevant : 2 years (Required)
Location:
- Pune, Maharashtra (Pune, Pune District) (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
