Bengaluru, Karnataka
Job Summary
Responsibilities include all facets of cloud Infrastructure.\\\\r\\\\nDuties include: \\\\r\\\\n• Plan, design, implement and optimize cloud based solutions on Microsoft Azure from the ground up.\\\\r\\\\n• Day to day management including upgrades, architecture & changes.\\\\r\\\\n• Adhere to tight security controls with vulnerability remediation at the software infrastructure level.\\\\r\\\\n• Hands-on top-level support of all cloud infrastructure.\\\\r\\\\n• Troubleshooting communication issues in both Azure Firewall & Azure FortiGates.\\\\r\\\\n• Monitoring and ensuring integrity & trouble-free operation of entrusted environments.\\\\r\\\\n• Deep understanding of Azure networking concepts, security policies, and identity management.\\\\r\\\\n• Other duties and responsibilities as assigned.
Approval History
Key Responsibilities
1. Ensure On-Time Resolution And Quality Compliance Of Escalated Tickets And Incidents By Analyzing Issues Using Mssql And Azure Mysql, Adhering To Agreed Service Level Agreements (Slas).
2. Mentor Administrators And Team Members On Best Practices In Database Management, While Preparing Standard Operating Procedures (Sops), Maintaining Effective Documentation, And Facilitating Knowledge Sharing Initiatives.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance, While Participating Actively In Capacity Planning Discussions And Strategies.
4. Engage With Customers In Meetings To Gather Feedback, Address Issues, And Ensure Positive Customer Satisfaction Through Effective Communication And Problem-Solving.
5. Validate And Analyze Root Cause And Trend Analyses, Presenting Findings And Actionable Insights To Key Business Stakeholders To Enhance Performance And Decision-Making.
Skill Requirements
1. Proficiency In Mssql Database Architecture And Azure Mysql Dba, Demonstrating Strong Problem-Solving And Analytical Skills.
2. Solid Understanding Of Database Management Best Practices, Incident And Escalation Management, And Quality Compliance Standards.
3. Excellent Communication Skills With The Ability To Present Complex Information To Diverse Stakeholders.
Other Requirements
1. Optional But Valuable Certifications: Microsoft Certified: Azure Database Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert
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