Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
Job Title: LEAD ADMINISTRATOR L1(CONTRACT)
City: Pune
State/Province: Maharashtra
Posting Start Date: 5/28/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
If the associate is willing to work during US business hours
Support from Office as per Wipro hybrid policy from Pune or Hyderabad location.
Job Title SCCM Administrator – L3 – Experience above 8 Years
Primary Skill (Technical Skill) SCCM & Patch my PC
Secondary Skill (optional) Windows
Educational Qualifications (Preferred) Diploma / B.E. / B.Tech
Role & Responsibilities · Experienced in large scale Production Support Server Environment · Handling Data Center Operations with Business & Mission Critical applications · Handling escalated incidents or high critical tickets · Predicting Risk/Impact and Participating in Major Changes · Reporting & Performance Dashboards with Capacity Planning · Technical Team (5-10 members) & Vendor Management · Technical Transition & Documentation skills (Onsite to Offshore) · Migration and upgradation of existing infrastructure
Skills Must have Nice to Have
- Design, deploy, and maintain SCCM infrastructure components. · Configure and manage SCCM roles, site systems, and site boundaries. · Work closely with application owners and stakeholders to gather requirements for software deployment. · Understand specific installation and configuration needs for each software package. · Provide guidance on product usage,, and best practices for ConfigMgr/Intune integrations. · Troubleshoot complex technical issues in a fast-paced environment. · Create SCCM packages and programs for software deployment. · Implement version control for packages to track changes and updates. · Maintain documentation on package versions, changes, and associated deployment details. · Utilize scripting languages (such as PowerShell/WMI Scripting or VBScript) to automate package creation tasks and other activities. · Configure SCCM distribution points to ensure efficient and reliable software distribution. · Configure deployment settings, including scheduling, targeting, and installation behavior. · Collaborate with other teams, such as application owners, security, and operations, to ensure seamless integration of packages with organizational processes. · Develop and implement strategies for deploying security updates and patches. · Monitor and report on the status of patch compliance across the organization. · Configure and maintain hardware and software inventory collections. · Generate reports and conduct analysis on inventory data. · Monitor and maintain the health of SCCM clients on end-user devices. · Troubleshoot and resolve issues related to SCCM client functionality. · Create application task sequences. · Troubleshoot application delivery issues. · Task sequencing building and troubleshooting · Manage deployment of all patches, critical updates, and service packs on a timely basis · Configuring PKI cert to the SCCM client for registering it on site server on secured manner · Administer SCCM setup in multi forest/domain environment. · Troubleshoot failed SCCM deployments and SCCM health issues. · Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center. · Administer the SCCM tool set back end to keep the system running and healthy, including changes to the core components and settings, backups, restores, software delivery, client heath, reporting, boundaries, and bandwidth settings. · Manage and administer SCCM client health, including the process of getting clients healthy. · Monitor and report on software deployment compliance. · Generate reports to provide insights into the success and status of package deployments. · Knowledge on any of monitoring tools like Splunk · PowerShell/Batch Scripting · Knowledge on Intune · Knowledge on Active Directory & GPOs · Knowledge on windows server administration · SCCM Administrator certification (MCTP – SCCM)
͏
Skills Must have Nice to Have
Process & Tools · Remote system administration · Knowledge in automation and reduction of manual efforts through Scripting/tools · Incident, Change & Problem management · Configuration management · Vendor Management
Behavioral Skill · Supporting escalated tasks/incidents · Fair Written & Verbal Communication Skills · Experience of handling global customers · Flexible to work in 24x7
͏
Team Management
Resourcing
Forecast talent requirements as per the current and future business needs
Hire adequate and right resources for the team
Train direct reportees to make right recruitment and selection decisions
Talent Management
Ensure 100% compliance to WiproâÂÂs standards of adequate onboarding and training for team members to enhance capability & effectiveness
Build an internal talent pool of HiPos and ensure their career progression within the organization
Promote diversity in leadership positions
Performance Management
Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
Employee Satisfaction and Engagement
Lead and drive engagement initiatives for the team
Track team satisfaction scores and identify initiatives to build engagement within the team
Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
Exercise employee recognition and appreciation
͏
Deliver
No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes
No formal escalations
͏
Mandatory Skills: Application Packaging - Windows .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
