About the role
Travel by Marketing Studios is building a customer-focused holiday business specialising initially in Dubai, Thailand, Bali and selected Indian destinations.
We are looking for an experienced, target-driven Travel Sales and Lead Generation Executive who can independently find prospective customers, understand their holiday requirements, follow up consistently and convert enquiries into confirmed bookings.
This position is suited to someone motivated by achievement and incentives. It is not limited to calling leads supplied by the company. The successful candidate must also be comfortable generating new opportunities through research, referrals, social media, online communities, business networks and outbound prospecting.
Key responsibilities
- Identify and generate qualified holiday leads through online research, referrals, social media, telephone outreach, email and WhatsApp.
- Respond promptly to incoming website, telephone and WhatsApp enquiries.
- Speak with customers to understand their destination, dates, budget, traveller details and preferences.
- Build trust through consultative selling rather than aggressive or misleading sales tactics.
- Coordinate with approved DMCs and travel suppliers to obtain suitable itineraries and net quotations.
- Explain itineraries, inclusions, exclusions, cancellation conditions and payment schedules clearly.
- Prepare and share professional customer quotations.
- Follow up consistently through calls, WhatsApp and email until the customer decides.
- Negotiate responsibly while protecting the company’s required margin.
- Maintain accurate lead stages, follow-up dates, customer notes and quotation records in the company CRM or tracker.
- Collect necessary booking information and coordinate with operations after confirmation.
- Build repeat business, referrals and customer relationships.
- Meet agreed weekly and monthly targets for qualified enquiries, quotations, conversions and revenue.
- Remain available during reasonable evenings or weekends when customer conversations require it, with mutually agreed flexibility.
Candidate requirements
- At least 1–3 years of experience in sales, telesales, inside sales, travel sales or business development.
- Previous holiday-package or travel-industry experience is strongly preferred.
- Demonstrated ability to generate leads independently, not only work on supplied databases.
- Strong telephone, WhatsApp and written communication skills.
- Fluent spoken English and Hindi; additional Indian languages are an advantage.
- Comfortable discussing budgets, following up persistently and asking for the sale.
- Good online research and social-media prospecting ability.
- Organised and disciplined with follow-ups and CRM updates.
- Honest communication and a customer-first attitude are mandatory.
- Comfortable working against measurable sales and revenue targets.
- Motivated by uncapped incentives and higher earnings through performance.
Performance expectations
Performance will be assessed using:
- Qualified leads generated
- Speed of response
- Customer conversations completed
- Quotations issued
- Follow-up discipline
- Booking conversion rate
- Collected revenue and realised margin
- Cancellation rate
- Customer feedback and referrals
Compensation and incentives
- Fixed monthly salary based on relevant experience
- Uncapped incentives on successfully collected and completed bookings
- Additional rewards for achieving monthly revenue or margin targets
- Incentives are calculated on realised company margin, not merely on the advertised booking value
- Cancelled or refunded bookings do not qualify for final incentive unless approved by management
Why join us?
- Opportunity to help build a growing travel brand from an early stage
- Direct access to approved international DMC partners
- Freedom to generate and develop your own customer pipeline
- Transparent targets and performance-linked earning potential
- Scope to progress into a senior sales or team-lead position
Need to have a phone number, laptop/computer and active Wi-Fi
Pay: ₹20,000.00 - ₹60,000.00 per month
Work Location: Remote
