FEE COLLECTION EXECUTIVE – CALICUTJob Summary
Catalyst Education is looking for a responsible, organized, and target-oriented Fee Collection Executive to manage student fee collections, payment follow-ups, outstanding amounts, and related documentation.
The candidate will work closely with students, parents, Accounts, Academic, and Branch teams to ensure timely fee collection and accurate payment records.
Key Responsibilities
- Follow up with students and parents regarding pending and overdue fees.
- Ensure timely collection of course and tuition fees.
- Contact students through calls, WhatsApp, and other communication channels.
- Track student payment schedules, instalments, and due dates.
- Maintain accurate records of paid, pending, and overdue fees.
- Update fee collection details in CRM/ERP systems.
- Issue receipts and maintain proper payment documentation.
- Coordinate with the Accounts/Finance team for payment reconciliation.
- Handle basic student and parent queries related to fees and payments.
- Monitor outstanding balances and follow up for timely recovery.
- Prepare daily, weekly, and monthly collection reports.
- Achieve assigned collection targets.
- Escalate long-pending or difficult cases to the concerned management team.
- Maintain professional and positive relationships with students and parents.
Requirements
- Bachelor's Degree preferred.
- Freshers can apply.
- 0–2 years of experience in Fee Collection, Accounts, Finance, Telecalling, Customer Service, or EdTech is an advantage.
- Excellent Malayalam communication skills.
- Good English communication skills.
- Strong follow-up and convincing abilities.
- Basic knowledge of MS Excel and Google Sheets.
- Good numerical and organizational skills.
- Ability to work with collection targets and deadlines.
- Professional approach while handling payment-related conversations.
Salary & Benefits
- ₹10,000 – ₹15,000 per month
- Performance-based incentives
- Training and development
- Career growth opportunities
- Professional working environment
- Opportunity to grow within the EdTech industry
Preferred Candidate Profile
- Target-oriented and self-motivated.
- Strong communication and interpersonal skills.
- Good attention to detail.
- Comfortable making regular payment follow-up calls.
- Able to handle students and parents professionally.
- Previous experience in education fee collection or customer payment follow-up is an added advantage.
Work Location: Calicut, Kerala
Employment Type: Full-Time
Work Location: In person
