Location: Calicut (Kozhikode), Kerala
Job Summary
We are looking for a dynamic and result-oriented Assistant Branch Manager to support the Branch Manager in overseeing daily branch operations, driving admissions and revenue growth, managing the sales team, and ensuring excellent customer service. The ideal candidate should possess strong leadership, communication, and team management skills with the ability to achieve business targets.
Key Responsibilities
- Assist the Branch Manager in managing the day-to-day operations of the branch.
- Lead, motivate, and monitor the performance of the sales and counselling team.
- Achieve monthly admission and revenue targets.
- Guide Academic Counsellors and Telecallers to improve lead conversion.
- Handle student and parent inquiries professionally and resolve escalations.
- Monitor daily sales reports, branch performance, and MIS reporting.
- Ensure proper follow-up of leads and maintain CRM records.
- Coordinate with the HR, Marketing, and Operations teams for smooth branch functioning.
- Conduct team meetings, training sessions, and performance reviews.
- Maintain discipline, customer satisfaction, and operational efficiency within the branch.
Requirements
- Bachelor's degree (MBA preferred).
- 1–3years of experience in Branch Operations, Sales, Business Development, or Team Management.
- Experience in the Education/EdTech industry is preferred.
- Strong leadership, communication, and problem-solving skills.
- Target-oriented with the ability to manage and motivate a team.
- Proficiency in MS Office and CRM software.
Salary
BEST IN INDUSTRY
BENEFITS
- Attractive incentives based on performance.
- Career growth opportunities.
- Professional and supportive work environment.
- Training and leadership development programs.
Job Type: Full-time
Work Location: Calicut (Kozhikode), Kerala
Work Location: In person
