Workshop Manager - Automobile – The Car Laundry (Bengaluru)
About the Role
We are looking for a proactive and detail-oriented Workshop Manager - Automobile to lead the day-to-day operations at The Car Laundry. This role requires someone who can manage teams efficiently, ensure smooth store functioning, and deliver exceptional customer experiences—while driving revenue growth and walk-in sales.
Key Responsibilities1. Store Performance & Growth
- Develop and execute strategies to increase customer footfall, improve store traffic, and maximize profitability
- Drive store-level revenue, upselling, and walk-in conversions
- Monitor daily performance metrics and take corrective actions
2. Team Management & Leadership
- Train, motivate, and mentor store staff to achieve sales and service goals
- Allocate tasks efficiently and ensure productivity across the team
- Provide regular feedback and maintain high team morale
3. Customer Experience
- Ensure high levels of customer satisfaction through excellent service
- Conduct vehicle inspections before delivery to maintain quality standards
- Communicate clearly with customers on service timelines and updates
- Handle customer queries, feedback, and escalations professionally
4. Operations & Process Management
- Oversee vehicle receiving, job allocation, and service workflow
- Maintain checklists and ensure real-time updates of car status
- Upload before/after and progress images for internal tracking
5. Delivery & Logistics
- Coordinate vehicle deliveries and manage driver allocation
- Ensure smooth store opening and closing procedures
6. Inventory & Maintenance
- Track inventory levels and raise timely stock requirements
- Report and follow up on equipment maintenance issues
- Maintain overall cleanliness and upkeep of the store and machinery
Requirements
- Minimum 2+ years of experience in store operations, retail, or sales
- Strong leadership, organizational, and communication skills
- Customer-first mindset with problem-solving ability
- Valid driving license (mandatory) and ability to handle vehicles confidently
Location
Bengaluru
Compensation
- Starting from ₹35,000 per month (based on experience)
- Performance-based incentives
What We Offer
- Opportunity to work with a fast-growing automotive service brand
- Hands-on exposure to operations, sales, and customer management
- Growth opportunities within the organization
How to Apply
Send your resume to [email protected]
Job Type: Full-time
Pay: ₹30,000.00 - ₹60,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Application Question(s):
- Is your current location Bengaluru?
Experience:
- Automotive service: 1 year (Preferred)
- working: 3 years (Required)
License/Certification:
- Driving Licence (Required)
Location:
- Yeshwanthpur, Bengaluru, Karnataka (Required)
Work Location: In person