About the Role:
Aasha Ayurveda is seeking a polished, articulate, and service-oriented Receptionist to elevate the overall patient experience at our center. This role goes beyond traditional front desk responsibilities and focuses on delivering a seamless, premium, and personalized experience to every patient. The ideal candidate will reflect the brand’s values of wellness, care, and professionalism while ensuring operational excellence.
Key Responsibilities:
- Deliver a warm, professional, and personalized welcome to all patients and visitors
- Serve as the primary point of contact, ensuring a smooth and efficient patient journey
- Manage appointments effectively, optimizing schedules for doctors and therapists
- Handle calls, WhatsApp communications, and inquiries with clarity and professionalism
- Provide accurate information about Ayurvedic consultations, therapies, and wellness packages
- Maintain and update patient records with high accuracy and confidentiality
- Support billing coordination, payment processing, and invoice handling
- Coordinate proactively with doctors, therapists, and internal teams for smooth operations
- Ensure the reception area maintains a premium, clean, and calming environment
- Contribute to enhancing patient satisfaction and overall service quality
- Assist in administrative tasks and daily reporting as required
Candidate Profile:
- Excellent communication and interpersonal skills with a professional demeaner
- Strong customer service orientation with empathy and patience
- Well-organized with strong multitasking and time management abilities
- Comfortable using digital tools, appointment systems, and communication platforms
- Presentable, detail-oriented, and aligned with a premium service environment
Educational Qualification:
- Graduate in any discipline (Hospitality/Healthcare background preferred)
- Graduate/postgraduate[Preferred]
Experience:
· 2–3 years of experience in receptionist, front office, or client-facing roles.
· Salary: Negotiable
· Working Days: Monday to Saturday
· Office Timing: 9:00AM to 6:00PM
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
