- Welcome guests during check-in and give a fond farewell to guests while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Coordinating and multi-tasking job duties in a busy environment.
- Should possess detailed information about the Hotel, city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have up-to-date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Greeting guests as they enter and exit the hotel.
- Providing information regarding the Hotel, town attractions, activities, etc.
- Check on VIP reservations, and complete their pre-registration formalities.
- Allocate rooms to all arriving guests.
- Maintain up-to-date information on room rates, current promotions, offers, and packages
Job Type: Full-time
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
