Company: Neon Ideas
Location: Pune
Experience: 2 - 4 Years | Freshers with a strong marketing/communication background may also apply
Employment Type: Full-time
About Neon Ideas
Neon Ideas is a creative and digital communication agency working across branding, digital marketing, social media, websites, campaigns, corporate communication and other creative solutions. We work closely with clients across industries to translate business requirements into impactful communication and design.
We are looking for a proactive and organised Client Servicing Executive who can become the bridge between our clients and our internal creative, digital and development teams.
Role Overview
The Client Servicing Executive will be responsible for understanding client requirements, coordinating projects internally, maintaining strong client relationships and ensuring that work is delivered accurately and on time.
The ideal candidate should preferably come from a Marketing, Advertising, Mass Communication, Business or related background and should be comfortable working in a fast-paced creative agency environment.
Key Responsibilities
- Act as the primary point of contact for assigned clients and maintain strong day-to-day relationships.
- Understand client briefs, business objectives, campaign requirements and expectations.
- Convert client discussions into clear and actionable briefs for design, content, digital and development teams.
- Coordinate with internal teams to ensure projects are executed according to timelines and requirements.
- Track multiple projects, deliverables, approvals and deadlines simultaneously.
- Participate in client meetings, briefing calls, presentations and review discussions.
- Prepare meeting notes, project updates, timelines and follow-up communication.
- Gather client feedback and communicate revisions clearly to the respective teams.
- Ensure deliverables meet the agreed brief, quality standards and timelines before sharing them with clients.
- Support the team in planning marketing campaigns, social media communication, branding projects, websites and other creative assignments.
- Identify additional opportunities where Neon Ideas can support existing clients.
- Maintain project documentation, client records and communication.
- Coordinate with vendors or external partners whenever required.
- Work closely with senior management on important client accounts and pitches.
What We’re Looking For
- 2–4 years of experience in client servicing, account management, marketing, advertising, branding or digital marketing.
- Freshers may also apply if they have strong communication skills and a relevant educational background.
- Bachelor’s or Master’s degree in Marketing, Advertising, Mass Communication, Business Administration or a related field preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-management abilities.
- Good understanding of marketing, branding, social media and digital communication.
- Ability to understand creative requirements and communicate them effectively to internal teams.
- Strong organisational and project-management skills.
- Ability to manage multiple deadlines and clients without losing attention to detail.
- Comfortable working with PowerPoint/Google Slides, Excel/Google Sheets and project-management tools.
- Proactive, responsible and solution-oriented approach.
- Willingness to learn and take ownership of projects.
You’ll Be a Great Fit If You
- Enjoy interacting with people and building professional relationships.
- Can understand what a client is asking for and translate it into a clear brief for a creative team.
- Are comfortable following up, coordinating and keeping projects moving.
- Have an eye for good design and communication.
- Are curious about brands, marketing, digital trends and consumer behaviour.
- Can stay calm and organised while managing multiple projects.
- Prefer taking ownership rather than waiting to be told what to do.
What You’ll Get
- Exposure to clients across diverse industries.
- Hands-on experience across branding, digital marketing, social media, websites and integrated campaigns.
- Opportunity to work closely with designers, developers, strategists and business leaders.
- A fast-paced environment with significant learning and ownership opportunities.
Pay: ₹25,000.22 - ₹35,000.00 per month
Work Location: In person
