Make outbound calls to prospective customers from the provided database or leads.
● Explain company offerings, services, and basic technical details of CNC machinery (training will be provided).
● Follow up on customer inquiries and leads via phone, WhatsApp, or email.
● Maintain daily call logs, inquiry status, and feedback in CRM or Excel.
● Coordinate with the sales team for follow-ups, demos, or meetings.
● Understand customer requirements and pass quality leads to the sales team.
● Maintain a professional tone and customer-friendly attitude during calls.
Requirements:
● 6 months to 2 years of experience in telecalling or customer handling preferred.
● Good communication skills in Hindi, English, and regional languages.
● Basic knowledge of MS Excel and WhatsApp business communication.
● Prior experience in industrial products/manufacturing sector is a plus.
● Ability to work independently and handle targets.
Qualification:
● Minimum HSC (12th Pass), Graduate preferred.
Job Type: Full-time
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
