Job Title: Associate – Voice & Non-Voice Process
Location: Zirakpur, Punjab
Job Type: Full-time
Experience: Freshers / 0–1 Year
Job Overview
We are looking for enthusiastic and motivated freshers to join our team for Voice and Non-Voice Processes. This is an excellent opportunity for candidates seeking to start their professional career in a dynamic and growth-oriented environment.
Candidates will receive training and work on communication, customer interaction, documentation, process handling, and operational tasks depending on business requirements.
Roles & Responsibilities Voice Process
- Handle inbound and outbound calls professionally.
- Provide accurate information and assistance.
- Maintain communication standards and process compliance.
- Record and update customer interactions in the system.
Non-Voice Process
- Manage email, chat, and backend operations.
- Process data and maintain records accurately.
- Resolve queries through written communication.
- Ensure timely completion of assigned tasks.
Required Skills
- Good communication skills in English and Hindi.
- Basic computer knowledge and typing skills.
- Positive attitude and willingness to learn.
- Ability to work in a team environment.
- Strong attention to detail and time management skills.
Eligibility
- Graduate / Postgraduate.
- Freshers are welcome to apply.
What We Offer
- Competitive salary package.
- Performance-based incentives.
- Professional training and development.
- Career growth opportunities.
- Friendly and supportive work environment.
- Immediate joining opportunities.
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
