- Lead, mentor, and supervise the employees.
- Foster a performance-driven and customer centric work culture.
- Planning and executing business strategies to achieve profitability targets.
- Oversee daily operations across service and parts departments.
- Monitor performance metrics (service volume, margins, service turnaround time, inventory levels).
- Develop and implement service strategies, promotional campaigns, and market expansion plans.
- Analyse market trends, competitor activities, and customer demand patterns.
- Support key client relationship management and major deal closures.
- Ensure high standards of customer service and after-sales support.
- Monitor workshop productivity, service quality, and customer satisfaction scores.
- Implement process improvements to reduce turnaround time and enhance service efficiency.
- Conduct performance evaluations.
- Ensure compliance with company policies and automotive industry regulations.
Job Types: Full-time, Permanent
Pay: From ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
- Provident Fund
Experience:
- Automotive service: 10 years (Required)
Work Location: In person
