About MyPerfectPack:
MyPerfectPack, a brand of Ekennis, is a pioneer in design and packaging solutions, offering NO MOQ printing services across 190 countries. We specialize in food packaging design and customized packaging solutions, ensuring high-quality standards and customer satisfaction.
Job Summary:
We are looking for a Front Desk Executive with strong communication and customer handling skills to join our team in Bangalore. The ideal candidate will have a proven track record in sales, handling customer inquiries, creating invoices, managing escalations, and working with CRM systems.
Key Responsibilities:
- Handle sales inquiries and provide effective solutions to customers.
- Manage customer relationships and address escalations professionally.
- Generate and process invoices related to sales transactions.
- Collaborate with internal teams to ensure smooth order fulfillment.
- Maintain accurate records in the CRM system and ensure timely follow-ups.
- Contribute to achieving sales targets and business growth.
Requirements:
- Education: Any Graduate.
- Experience: Minimum 2 years in a customer service role.
- Skills:
- Strong communication and interpersonal skills.
- Ability to handle customer concerns and provide satisfactory resolutions.
- Experience with CRM systems (preferred).
- Availability: Immediate joiners will be preferred.
- Location: Candidates from other cities willing to relocate to Bangalore are welcome.
- Diversity Hiring: Women candidates are encouraged to apply as part of our gender diversity initiative.
What We Offer:
- Competitive salary with performance-based incentives.
- Opportunity to work with a global brand in the packaging industry.
- A dynamic work environment with career growth opportunities.
If you meet the criteria and are eager to contribute to a growing organization, wed love to hear from you!
Pay: ₹300,000.00 - ₹500,000.00 per year
Ability to commute/relocate:
- Electronic City, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- customer support: 1 year (Required)
Work Location: In person
