Job Description
We are looking for an energetic and customer-focused Telecaller to join our growing team. The candidate will be responsible for contacting potential customers, generating leads, promoting our solar solutions, and scheduling appointments for the sales team.
Key Responsibilities
- Make outbound calls to prospective customers from provided databases.
- Explain the company's solar products, services, and benefits.
- Generate and qualify leads for the sales team.
- Follow up with customers regarding inquiries and quotations.
- Schedule appointments and site visits for sales representatives.
- Maintain accurate customer records and call logs in CRM/ERP systems.
- Address customer questions and provide relevant information.
- Meet daily and monthly lead generation and calling targets.
- Coordinate with internal teams to ensure smooth customer support.
- Build and maintain positive customer relationships.
Requirements
- Minimum qualification: Graduate.
- Fluency in Hindi and English is mandatory.
- Strong communication and interpersonal skills.
- Basic computer knowledge (MS Office, Email, CRM/ERP).
- Ability to work in a target-driven environment.
- Prior experience in telecalling, telesales, or customer service is preferred.
- Freshers with excellent communication skills are welcome to apply.
Preferred Qualifications
- Experience in lead generation or sales.
- Knowledge of solar products or renewable energy solutions.
- Strong persuasion and customer-handling abilities.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
