Restaurant Operations
- Assist in managing the daily operations of the restaurant, bar, and floor.
- Ensure smooth service during regular operations, peak hours, and events.
- Monitor opening and closing procedures.
- Ensure all operational SOPs are followed consistently.
Team Leadership
- Supervise and motivate service staff during shifts.
- Conduct daily briefings and allocate responsibilities.
- Train new team members on service standards and operational procedures.
- Monitor staff grooming, punctuality, discipline, and performance.
- Foster a positive, guest-focused work environment.
Guest Experience
- Deliver exceptional hospitality and guest service.
- Handle guest complaints professionally and ensure timely resolution.
- Build relationships with regular guests and encourage repeat visits.
- Ensure every guest receives a memorable dining experience.
Sales & Revenue
- Support the achievement of daily, weekly, and monthly revenue targets.
- Encourage upselling of food, craft beers, cocktails, towers, and promotions.
- Promote in-house events, offers, and special experiences.
- Maximize table utilization while maintaining excellent service standards.
Reservations & Events
- Coordinate reservations and table allocations efficiently.
- Assist in executing birthday celebrations, corporate events, and private parties.
- Ensure event setups and guest requirements are executed flawlessly.
- Coordinate with the marketing and reservations teams to maximize bookings.
Hygiene & Compliance
- Ensure cleanliness and hygiene standards are maintained across all areas.
- Monitor compliance with food safety, liquor regulations, and company policies.
- Ensure staff adhere to health, safety, and operational standards.
Coordination & Reporting
- Coordinate effectively with the kitchen, bar, marketing, and management teams.
- Prepare shift reports and communicate operational updates.
- Report maintenance issues and ensure timely follow-up.
- Support the Restaurant Manager in achieving operational goals.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Ability to commute/relocate:
- Pune City H.O, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Willing to work in straight shift 3.30pm to 1.30am
Language:
- English, Hindi (Required)
Work Location: In person
