Non-Voice Process executive handles customer queries, support, or data tasks exclusively through written channels like email, live chat, social media, and back-office tools. Responsibilities include resolving issues, data entry, and documentation, requiring strong written communication, attention to detail, and proficiency with digital tools. Key Responsibilities
- Customer Support: Respond to inquiries and complaints via chat, email, or social media platforms.
- Data Management: Perform data entry, verification, and documentation in company databases.
- Problem Resolution: Troubleshoot issues by clarifying complaints and providing accurate, timely solutions.
- Process Adherence: Follow set guidelines, quality standards, and policies to maintain high customer satisfaction.
- Administrative Tasks: Handle back-office activities like processing, updates, and maintenance of records.
- Age criteria 18 to 29 years
Job Types: Full-time, Fresher, Permanent
Pay: ₹16,000.00 - ₹32,000.00 per month
Work Location: In person
