A Customer Service Team Member is a frontline employee responsible for assisting customers, resolving issues, and ensuring a positive experience with a company’s products or services. They act as the direct link between the business and its customers.
Key Responsibilities
- Respond to customer inquiries via phone, email, chat, or in person
- Resolve complaints and provide appropriate solutions
- Process orders, returns, and exchanges
- Maintain accurate customer records and interactions
- Provide product or service information
- Escalate complex issues to higher-level support when needed
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,348.33 - ₹30,878.38 per month
Benefits:
Work Location: In person
