Position: Guest Service Associate (GSA) – Food & Beverage ServiceDepartment: Food & BeverageLocation: Club Mahindra Patkoté, RamnagarContact: 74578054741. Position Summary
The F&B Guest Service Associate (GSA) is responsible for delivering exceptional dining experiences to guests by providing warm hospitality, efficient service, and maintaining service standards as per Club Mahindra guidelines. The role ensures smooth restaurant operations, guest satisfaction, and adherence to hygiene and safety protocols.
2. Key ResponsibilitiesA. Guest Service
- Greet guests warmly and escort them to their tables.
- Present menus, upsell food & beverage items, and take accurate orders.
- Ensure prompt serving of food and beverages as per set standards.
- Handle guest feedback and resolve minor complaints professionally.
- Maintain high levels of guest satisfaction and build rapport with members.
Work Location: In person
