Job Type-Full-Time
Experience-0–2 Years (Freshers Can Apply)
Education-Graduation is Mandatory (Bachelor's Degree in any discipline)
Job Overview
We are looking for a confident, enthusiastic, and customer-focused Telecaller / Customer Relationship Executive who has excellent communication skills and a passion for learning. The ideal candidate should be able to communicate politely with customers, explain our products and services effectively, and build strong customer relationships through regular follow-ups.
This is more than just a calling role. We are looking for a multitasking individual who is willing to learn new responsibilities, adapt to different business needs, and grow with the organization. If you're eager to learn and ready to take on new challenges, we'd love to have you on our team.
Key Responsibilities
- Make outbound calls to potential and existing customers.
- Explain the company's products and services in a professional and customer-friendly manner.
- Follow up with customers regularly through phone calls and WhatsApp.
- Maintain customer records and update follow-up details accurately.
- Respond to customer inquiries and resolve basic queries professionally.
- Coordinate with internal teams to ensure smooth customer support.
- Assist with additional operational tasks whenever required.
- Learn new tools and processes as part of ongoing training.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Polite, confident, and customer-oriented personality.
- Strong convincing and relationship-building abilities.
- Good follow-up and time management skills.
- Basic computer knowledge (MS Office, Email, WhatsApp Web, etc.).
- Positive attitude and willingness to learn.
- Ability to multitask and adapt to different responsibilities.
Who Should Apply?
- Fresh graduates looking to start their career.
- Candidates with strong communication skills and a professional attitude.
- Individuals who are eager to learn, grow, and take on new challenges.
- Candidates who are comfortable handling customer interactions and multitasking.
Training & Growth
We believe in developing talent. If you don't have prior experience, complete on-the-job training will be provided. We are looking for candidates with the right attitude, learning mindset, and dedication to grow—not just experience.
What We Offer
- Comprehensive training and mentorship.
- Friendly and supportive work environment.
- Opportunity to develop communication, customer service, and business skills.
- Career growth based on performance and willingness to learn.
- Exposure to multiple business functions and continuous learning opportunities.
If you have excellent communication skills, a passion for helping customers, and the enthusiasm to learn and grow, we'd love to hear from you!
Job Types: Full-time, Fresher
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Paid sick time
Education:
Work Location: In person
