Job description:
Sales Support Executive (Manufacturing Industry)
Job Type: Full-time
Location: Pune, Maharashtra
Salary Range: ₹20,000 - ₹30,000 per month
Employment Type: Full-time (On-Site)
About South Asian Chemtech
South Asian Chemtech is a leading chemical supply company specializing in providing high-quality chemical products and solutions to industries across the region. We pride ourselves on excellence, reliability, and customer-centric service delivery.
Role Overview
The Sales Coordinator will play a crucial role in supporting our sales team and driving business growth. This position bridges communication between the sales department, clients, and internal teams. The ideal candidate will be proactive, detail-oriented, and skilled in managing multiple responsibilities simultaneously to ensure seamless sales operations and client satisfaction.
Key Responsibilities
- Conduct cold calls and follow up on leads to generate new business for manufacturing products
- Track and follow up on outstanding payments to ensure timely collections and steady cash flow
- Serve as the primary point of contact for clients, handling inquiries related to products, orders, and services
- Coordinate with clients on order confirmations, production timelines, and delivery schedules
- Collaborate with the sales team to share customer feedback, demand trends, and market insights
- Liaise with production, dispatch, and inventory teams to ensure accurate order processing and on-time delivery
- Maintain and update CRM with customer details, order history, and communication records
- Prepare sales reports, order status updates, and performance summaries for management review
Required Qualifications
- High school diploma or equivalent; bachelor's degree in business, commerce, or related field is preferred
- Proven experience in sales support, customer service, or a related role (1-2 years preferred)
- Strong communication skills in English and Hindi; regional language proficiency is a plus
- Proficiency in MS Office (Excel, Word, PowerPoint) and email management
- Experience with CRM software is preferred; willingness to learn new systems
- Basic understanding of chemical products or B2B sales processes is advantageous
Desired Skills
- Excellent communication and interpersonal abilities
- Strong organizational and time management skills
- Ability to multitask and handle high-pressure situations with professionalism
- Detail-oriented with excellent attention to accuracy
- Problem-solving mindset and proactive approach to challenges
- Team player with the ability to work collaboratively across departments
- Customer-centric approach with commitment to delivering exceptional service
Benefits
- Competitive salary package within the specified range
- Professional development and training opportunities
- Performance-based incentives and bonuses
- Friendly and supportive work environment
- Clear career growth and advancement opportunities
Pay: ₹22,000.00 - ₹30,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Ability to commute/relocate:
- Pune, Maharashtra (Pune District): Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
