Admin and Operation Executive
Company Profile
Camex Wellness Ltd. is a leading wellness and home healthcare company dedicated to improving quality of life through innovative, non-invasive pain management and rehabilitation solutions. With a vision to make pain management safe, effective, and accessible, Camex Wellness offers advanced wellness products under its flagship brands Companio, Welme, and Exocool. The company is committed to delivering exceptional customer experiences through expert guidance, product demonstrations, and personalized wellness solutions.
Job Summary
The Sales & Admin Executive is responsible for managing customer interactions at the center, maintaining smooth day-to-day operations, supporting administrative activities, and converting prospective customers into sales. The role also involves coordinating therapy appointments, assisting customers during therapy sessions, and conducting home visits for female clients when required.
Key Responsibilities
Sales & Customer Engagement
- Call prospective and existing customers to schedule and invite them to the wellness center for therapy sessions.
- Welcome customers and explain the therapy process and product benefits.
- Assess customer requirements and guide them throughout their therapy sessions.
- Build strong customer relationships and address customer queries professionally.
- Convert walk-in and therapy customers into product sales by recommending suitable wellness solutions.
- Follow up with customers to maximize conversions and repeat business.
- Achieve individual sales targets assigned by the management.
Therapy & Customer Support
- Assist customers before, during, and after therapy sessions.
- Ensure customers receive a comfortable and satisfactory therapy experience.
- Visit clients, when required, to assist with patch application and provide product guidance.
Administrative Operations
· Maintain the overall appearance, cleanliness, and discipline of the center.
· Ensure therapy rooms and customer areas are clean, organized, and ready for use.
· Coordinate customer appointments and maintain daily schedules.
· Supervise and manage the administrative staff to ensure smooth day-to-day center operations.
· Allocate tasks, monitor performance, and ensure timely completion of administrative activities.
· Ensure proper coordination between the Sales, Admin, and teams for seamless customer service.
· Monitor attendance, discipline, and productivity of the admin support staff.
· Ensure all operational procedures, documentation, and center SOPs are followed efficiently.
· Address operational issues promptly and report concerns to the Sales Manager/Center Head.
· Ensure the center maintains high standards of customer experience and operational excellence.
Qualifications
- Bachelor's degree in any discipline.
- 1–3 years of experience in sales, customer service, front office, or administration.
- Experience in healthcare, wellness, retail, hospitality, or service industries will be an added advantage.
Required Skills
- Excellent communication and interpersonal skills.
- Strong sales and customer relationship management abilities.
- Good administrative and organizational skills.
- Proficiency in MS Office (Excel, Word) and other tools
- Positive attitude with a customer-centric approach.
- Ability to multitask and work in a target-driven environment.
- Willingness to visit female clients for product support and patch application when required.
Location:
Hyderabad:* 2-269/N/8 , Plot no 8, Vivekananda Enclave, Sagar Society, Road No 2 Banjara hills. Hyderabad. 500034, Telangana*
Working Days: Monday to Saturday
Office Hours: 9:30 AM – 6:30 PM
Weekly Off: Sunday
Contact:
Email: [email protected] WhatsApp: +91 75678 55567
Work Location: In person
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
