Job Overview The Ring Expert is the main person to face the client. The Ring Expert drives the appointment in-store or online and handles client requirements using expert knowledge in styling, design, and people-reading skills—applying these to convert business. They handle the entire Client & Product cycle from Appointment to Delivery. Lead to Appointment • Lead nurturing from lead to studio visit • Enquiry handling • Providing prices on request Appointment to Receipt • Driving the appointments per the provided SOP ensuring that the guidelines are followed • Providing customers with necessary information about policies, products & services • Able to gauge client’s mind-set & driving the appointment flow • Conducting virtual appointments driving to either closure or studio visit • Processing online orders • Keeping track of product offerings and availability • Quotation communications • Building positive customer relations • Inventory management • Administering studio cleanliness
Advance acceptance & receipt generation • Handing over cash to head-office Procure to Pay • Following up on status of product before reception and sharing status with Head Office post reception • Ensuring that user expectations & design standards are met during the quality check process Receipt to Invoice • Handling product deliveries Other Responsibilities • Participating in events to represent the business model & introduce customers to our model • Provide concept tours as necessary to stakeholders & customers • Participate in conducting Jewellery exhibitions • Host Jewellery styling consultations for diamond Jewellery clients periodically • Be a part of a networking forum or represent the company in digital platforms to contribute in revenue generation • Provide inputs on product strategy
Job Types: Full-time, Permanent, Fresher
Pay: From ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
