As Chief of Staff to the Chief AI Officer (CAIO), you will be the strategic and operational right hand to Kapture's AI leadership - working directly with CAIO to accelerate GTM momentum. You will work across strategy, sales enablement, and delivery excellence for our AI portfolio, from pre-sales through go-live to executive value reviews. This isn't a coordination role. It's a horizontal, cross-functional execution engine sitting at the intersection of AI strategy and GTM.
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Act as the trusted strategic partner to the Chief AI Officer.
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Drive cross-functional initiatives across GTM strategy, pre-sales, sales, customer success and product for P&L growth
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Build and run a revops engine, and institute governance frameworks and execution cadences for AI GTM planning
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Partner with GTM teams to build use cases and demo experiences for potential clients, and upsell to existing clients
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Work with international GTM teams to support global expansion plan
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Monitor GTM milestones and proactively resolve potential risks
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3–6 years in Strategy, Management Consulting, or B2B SaaS startups.
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Strong understanding of Generative AI and enterprise AI applications.
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Proven ability to drive cross-functional programs to completion in ambiguous, fast-moving environments
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Strong business acumen, structured thinking, and comfort operating at both strategic and execution levels
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Excellent stakeholder management - able to work credibly with CXOs, engineering & product leads, GTM Teams and enterprise clients alike
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Experience working with GTM & RevOps teams preferred, exposure to enterprise CX would be a bonus
What We Value
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High ownership and high agency — figuring out what needs to happen rather than waiting for a brief
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Comfort with ambiguity — able to build structure into fast-moving, undefined problems
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A bias for execution over process for its own sake
At Kapture CX, we're building the future of AI-powered customer experience. As Chief of Staff to the Chief AI Officer, you'll help shape AI strategy, accelerate innovation, and drive initiatives that transform how global enterprises engage with customers.
