JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Senior Food and Beverages Executive
Role summary: Manage day-to-day food & beverage (F&B) operations to deliver strong guest experience, consistent quality, and safe, compliant service. Support cost control, vendor coordination, and team supervision to meet service and business targets.
Key responsibilities:
Run daily F&B operations across outlet(s), pantry/cafeteria, banquets/events (as applicable) to meet service standards and SLAs.
Supervise front-of-house service and coordinate with kitchen/back-of-house teams for smooth delivery.
Ensure food safety and hygiene compliance (cleanliness, storage, labeling, temperature logs, pest-control coordination).
Monitor quality of food, beverages, presentation, and service; handle guest/client feedback and resolve issues quickly.
Support manpower planning (rosters, attendance, deployment), on-the-job coaching, and performance monitoring.
Oversee inventory and consumables: stock levels, receiving, storage, issue control, and wastage reduction.
Coordinate with vendors and internal stakeholders for supplies, maintenance, and service improvements.
Support budgeting and cost control: track daily sales/consumption (if applicable), help manage food cost and operational expenses.
Prepare and submit reports (daily checklists, incidents, wastage, consumption, revenue/service metrics) as required.
Ensure compliance with company policies and statutory requirements; participate in audits and inspections.
Drive service excellence initiatives and continuous improvement (SOP adherence, training refreshers, customer satisfaction).
Skills and competencies:
Strong customer service and communication skills.
Operational discipline, attention to detail, and hygiene mindset.
Basic knowledge of inventory, costing, and wastage control.
Team handling, coordination, and shift management.
Comfortable with checklists, reporting, and MS Office/basic systems.
Qualifications and experience (typical):
Degree/Diploma in Hotel Management, Catering, or related field preferred.
4–8 years of experience in F&B operations (hotel/corporate dining/managed services), with at least 1–2 years in a supervisory role.
Work conditions:
Rotational shifts/weekend duty as required.
Standing/walking for extended periods; fast-paced operational environment.
If you tell me the setup (hotel outlet vs corporate cafeteria vs events/banquets) and the city/site type, I can tailor this into a tighter, posting-ready version (with KPIs and shift pattern).
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
