We are looking for an experienced Senior E-Commerce Manager with years of hands-on experience in e-commerce marketplace management. The candidate will be responsible for managing, strategizing, and scaling multiple brand accounts across major marketplaces including Myntra, AJIO, Nykaa, Flipkart, and Amazon.
The ideal candidate should have strong expertise in marketplace operations, sales growth, catalog management, advertising, pricing, inventory, account health, and client management.
Key Responsibilities
- Manage and oversee multiple brand accounts across major e-commerce marketplaces.
- Develop and implement marketplace strategies to achieve sales and revenue targets.
- Take complete ownership of brand performance across Myntra, AJIO, Nykaa, Flipkart, and Amazon.
- Analyze marketplace sales, traffic, conversion, product performance, and profitability.
- Develop strategies to improve sales, product visibility, rankings, and overall marketplace performance.
- Manage product listings, catalogs, titles, descriptions, keywords, images, attributes, and product content.
- Plan and execute marketplace promotions, offers, discounts, pricing strategies, and seasonal campaigns.
- Monitor inventory levels and coordinate with clients/internal teams to avoid stock-outs and excess inventory.
- Manage marketplace advertising and coordinate with the performance marketing team to optimize campaigns.
- Track key advertising and sales metrics such as ROAS, ACOS, CTR, CPC, conversion rate, and revenue.
- Identify underperforming SKUs and develop corrective action plans.
- Conduct competitor analysis, market research, and category-level analysis.
- Monitor marketplace account health, operational issues, listing errors, and policy-related concerns.
- Coordinate with marketplace support teams to resolve account, catalog, payment, and operational issues.
- Prepare regular performance reports, MIS, and business reviews for clients and management.
- Conduct client meetings and present marketplace performance, insights, and growth strategies.
- Coordinate with internal teams including catalog, design, content, advertising, onboarding, and operations.
- Lead and mentor junior e-commerce/account management team members.
- Ensure timely execution of marketplace campaigns, launches, and promotional activities.
- Identify opportunities for upselling, cross-selling, and expanding marketplace services for existing clients.
Pay: ₹50,000.00 - ₹80,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
