Customer Support & Telecalling Executive
Company: VDOIT Technologies Ltd.
Location: Gurgaon, Haryana
Job Type: Full-time
Experience: 1–3 Years (Freshers with excellent communication skills can also apply)
Job Description
VDOIT Technologies Ltd. is looking for a confident and customer-focused Customer Support & Telecalling Executive to join our team.
The candidate will be responsible for handling customer calls, responding to inquiries, providing information about our products and services, conducting follow-ups, and ensuring a positive customer experience.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Explain company products and services to customers.
- Respond to customer queries and resolve issues professionally.
- Conduct regular follow-ups with potential and existing customers.
- Maintain accurate records of calls, customer interactions, and feedback.
- Coordinate with internal teams for customer query resolution.
- Communicate professionally through calls, emails, and other channels.
- Build and maintain strong customer relationships.
Requirements
- Graduate in any stream.
- 1–3 years of experience in Customer Support, Telecalling, Telesales, or a similar role.
- Freshers with excellent communication skills are also welcome.
- Excellent communication skills in English and Hindi.
- Good verbal and written communication skills.
- Basic knowledge of MS Office, email, and CRM tools.
- Strong listening, problem-solving, and customer-handling skills.
- Ability to quickly understand and explain products and services.
Job Type: Full-time
Work Location: Gurgaon, Haryana
Apply now and become a part of VDOIT Technologies Ltd.!
Pay: ₹8,000.00 - ₹15,000.00 per month
Benefits:
Work Location: Remote
