Responsibilities
Direct Responsibilities
1. Installing Middleware products like WebSphere Application Server , WebSphere MQ, Apache Tomcat, Apache Web-server, IHS, Jboss.
2. Upgrading Middle-ware and Web-server products (WebSphere, MQ, etc...)
3. Doing Configuration changes in Middle-ware and Web-server level.
4. Deploying J2EE application & back-end resources.
5. Experience in Clustering & Session replication/persistence.
6. Troubleshooting Middleware and web-server issue.
7. Analyzing Appserver & webserver logs, thread dumps, verbose gc logs etc.
8. Raising PMR with IBM Support and coordinating with them (If required)
9. Working knowledge of WebSphere MQ.
10. Working knowledge of supported operating systems (e.g., AIX, Solaris, Linux on Intel, Windows)
11. Good understanding of messaging concepts as they relate to IBM WebSphere MQ
12. knowledge of operating WebSphere MQ Explorer
13. Solid understanding of JMS concepts
14. knowledge of networking concepts (e.g., TCP/IP, SSL, etc.)
15. Ready to work in rotational 24/7 shifts.
Contributing Responsibilities
1. Ensure Standards are implemented across the ITIP organization to comply with Global Project Management Standards and continuous development.
2. Develop assess and select proper strategy for the projects considering performance, Cost, Time and Scope Constraints
3. Responsible to follow up and closing on all risk item identified by IG Audit or any other internal and external audits.
4. Responsible to develop ITIP Information Management Dashboards including risk analysis, current projects etc… for different functions / clients for ITIP.
5. Establish excellent working relationships with different functions across country.
6. Ensure rigorous follow up and communication to stakeholders on estimated delivery timelines of Projects.
7. Provide 24x7 on-site and on-call support of Production systems on a rotation basis.
Technical & Behavioral Competencies
. 5+ years of professional experience managing enterprise‑grade MQ platforms (IBM MQ, RabbitMQ, or Apache Kafka).. Hands‑on experience with MQ concepts: channels, queue managers, listeners, DLQs, message persistence, exactly‑once delivery, back‑out handling.
Specific Qualifications:
. IBM MQ certification (IBM Certified Administrator – MQ) or equivalent.
. Experience with cloud‑native messaging services (AWS MQ, Azure Service Bus, GCP Pub/Sub).
. Knowledge of container orchestration (Docker, Kubernetes) for MQ in micro‑service environments.
. Exposure to event‑driven architectures, streaming analytics (Kafka Streams, KSQL), and schema registries (Confluent).
. Familiarity with ITIL/ServiceNow for incident and change management.
Skills Referential (Required knowledge, skills and abilities)
Technical Skills:
. Linux/Unix system administration (RHEL, SLES, AIX) and Windows Server.. Scripting/automation: Bash, Python, PowerShell, Ansible/Terraform.. Monitoring & observability: Prometheus, Grafana, IBM MQ Explorer, Dynatrace. Networking fundamentals: TCP/IP, ports, firewall rules, load balancers.
Behavioral Skills:
. Ability to quickly isolate issues across infrastructure
. Collaborate effectively with cross‑functional groups
. Ensure configurations are accurate, documentation is current,
. Ensure security policies are consistently applied.
Education Level: Graduate
Location: Bangalore
Your future duties and responsibilities
Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our team—one of the largest IT and business consulting services firms in the world.
