JOB DESCRIPTION – BACK OFFICE EXECUTIVE
Department: Back Office / Administration
Industry: Hospital / Healthcare
Designation: Back Office Executive
Location: Jamshedpur
Experience: 1–3 Years in Hospital/Healthcare Industry
Job Summary
We are looking for a Back Office Executive who has experience in the hospital industry and good knowledge of TPA, Health Insurance, ESIC, PF, documentation, and coordination. The candidate will be responsible for maintaining records, handling documentation, coordinating with different departments, and supporting smooth hospital operations.
Key Responsibilities
- Handle TPA and Health Insurance documentation and coordination.
- Coordinate with TPA/insurance companies regarding cashless approvals, claims, queries, and required documents.
- Maintain proper records of insurance and TPA cases.
- Handle ESIC-related documentation and coordination.
- Maintain and update PF-related employee records and documents.
- Coordinate with HR, Billing, Accounts, and other hospital departments.
- Check and maintain patient and employee-related documents.
- Prepare reports, registers, and other required documents.
- Handle data entry and maintain records in Excel/HRMS/Hospital software.
- Follow up on pending documents, approvals, claims, and other requirements.
- Ensure all records are updated and properly maintained.
- Maintain confidentiality of patient and employee information.
- Perform other back-office and administrative duties as assigned by management.
Required Skills
- Good knowledge of TPA and Health Insurance processes.
- Knowledge of ESIC and PF.
- Good knowledge of MS Excel and MS Word.
- Good documentation and record-keeping skills.
- Good communication and coordination skills.
- Ability to work with multiple departments.
- Basic knowledge of hospital billing and insurance procedures will be an advantage.
- Ability to handle work responsibly and maintain confidentiality.
Educational Qualification
- Graduate in any discipline.
- Candidates with experience in Hospital Administration, TPA, Insurance, or Back Office Operations will be preferred.
Preferred Experience
1–3 years of relevant experience in a hospital or healthcare organization.
Salary
As per industry standards and candidate's experience.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
