Candidate Skill:
Glean Platform Administration, Search & Knowledge Management, Data Integration, User Management, Access Control, Analytics, Troubleshooting, SQL, REST APIs, Agile, Collaboration Tools
Job Description:
We are seeking a Glean Engineer & Administrator to manage and optimize our Glean knowledge and search platform. The ideal candidate will handle platform administration, data integrations, analytics, and ensure smooth operation to enhance knowledge discovery and user experience. Key Responsibilities: Administer and configure the Glean platform for enterprise use. Integrate data sources and maintain knowledge base content. Manage user access, permissions, and security settings. Monitor platform performance and troubleshoot issues proactively. Collaborate with teams to optimize search and knowledge discovery. Generate analytics and reports to support business insights. Participate in Agile processes and platform upgrade initiatives. Requirements: 5–8 years of experience in platform administration or knowledge management tools. Strong understanding of Glean platform capabilities and administration. Experience with data integration, APIs, and analytics dashboards. Knowledge of SQL, access control, and security best practices. Excellent problem-solving, communication, and collaboration skills. Bachelor’s degree in Computer Science, IT, or related field. Preferred: Experience with enterprise search solutions or knowledge management platforms. Familiarity with cloud environments and SaaS administration.
