- Respond promptly to customer queries via phone, chat, and email.
- Assist customers with charging station usage, payments, and app-related issues.
- Coordinate with internal teams to resolve customer complaints efficiently.
- Maintain accurate records of all customer interactions.
- Provide feedback to improve overall customer experience and service quality.
Requirements
- Excellent communication skills are mandatory.
- Freshers with strong communication skills are encouraged to apply.
- Proficiency in English & Tamil is required.
- Knowledge of Malayalam, Hindi, Kannada, or Telugu is an added advantage.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Education:
Experience:
- Customer Care Executive: 1 year (Required)
Language:
- English (Required)
- Tamil (Preferred)
Location:
- Tiruppur, Tamil Nadu (Tiruppur) (Required)
Work Location: In person
