Job description:
Job Title: Customer Support Executive
Job Summary:
We are looking for a Customer Support Executive with excellent communication skills to handle customer queries, provide timely resolutions, and ensure a high level of customer satisfaction. The ideal candidate should be customer-focused, patient, and able to manage multiple interactions efficiently.
Key Responsibilities:
- Handle inbound customer calls.
- Resolve customer queries and complaints in a professional manner
- Provide accurate information about products/services
- Maintain proper records of customer interactions
- Escalate complex issues to the concerned team when required
- Ensure customer satisfaction and build long-term relationships
- Follow company guidelines and quality standards
Requirements:
- Excellent verbal and written communication skills
- Strong problem-solving and interpersonal skills
- Ability to handle pressure and multitask.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
