Student Care Manager (SCM)
Salary: ₹15,000 – ₹25,000 per month
Job Type: Full-time
Work Location: In-person
Job Summary
We are looking for a responsible and student-focused Student Care Manager (SCM) to manage student communication, academic coordination, and day-to-day student support. The role involves maintaining regular communication with students and ensuring a smooth academic experience.
Key Responsibilities
* Guide and support students throughout their course.
* Handle student queries, concerns, and follow-ups.
* Coordinate with students and faculty regarding classes, attendance, exams, and academic updates.
* Monitor student engagement and address concerns in a timely manner.
* Maintain student records, attendance details, and reports.
* Coordinate academic activities and ensure proper follow-up.
* Communicate professionally with students and parents when required.
Required Skills
* Strong communication and interpersonal skills.
* Good MS Excel and computer knowledge.
* Good coordination and follow-up skills.
* Problem-solving ability and a positive attitude.
* Ability to manage multiple tasks efficiently.
* Proficiency in MS Office and Google Workspace.
Qualification
* Graduation required.
* Post-Graduation (PG) preferred.
* MSW, MCom, MBA, or related qualifications will be an advantage.
Experience
* 6 months – 2 years of relevant experience preferred.
* Experience in student relations, counselling, administration, education, customer support, or coordination will be an advantage.
* Freshers with strong communication and coordination skills may also be considered.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
