Job Title: Customer Care Associate
Location: AKR Tech Park, Bangalore.
Employment Type: Full-Time
About the Role
This role is suitable for candidates who can communicate confidently and deliver a positive customer experience.
What You'll Do
- Respond to customer calls in a professional manner.
- Understand customer concerns and provide appropriate assistance.
- Update interaction details in the system.
- Follow internal quality and compliance standards.
- Coordinate with internal teams whenever required.
Selection Criteria
- Completed 12th (PUC) or higher qualification.
- Comfortable speaking in both English and Hindi.
- Basic computer operating skills.
- Positive attitude and willingness to learn.
- Prior customer service experience is an advantage but not mandatory.
Experience
- Entry-level candidates may apply.
- Previous experience in customer support or contact center roles is preferred.
Compensation
Monthly salary will be offered based on relevant experience.
- Entry Level: Up to ₹20,000 CTC
- Experienced Candidates: Up to ₹23,000 CTC
Applicants who are interested in building a career in customer support are invited to submit their application.
Pay: ₹17,500.00 - ₹23,000.00 per month
Benefits:
- Health insurance
- Life insurance
Work Location: In person
