- Handle customer queries via phone, chat, and email in Hindi or Telugu or Kannada, along with Tamil & English.
- Assist customers with charging station usage, payments, and app-related issues.
- Coordinate with internal teams to resolve customer complaints efficiently.
- Maintain accurate customer interaction records.
- Provide feedback to improve customer experience and service quality.
- Excellent Communication Skills Required. (Freshers with Excellent Communication Skills can also apply)
- Language Requirements (Strict)
Tamil – compulsory
English – compulsory
Must know at least ONE of the following languages (mandatory):
Hindi or Telugu or Kannada(Candidates without any of these language proficiency should not apply.)
- We are also accepting applications for this position from candidates with experience as Customer Care Executive, Customer Service Executive, or CCE, Customer care specialist , Customer Care Representative, BPO
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund
Application Question(s):
- 1. Are you fluent in both Tamil and English (speaking, reading, writing)?
Yes / No
- 3. Are you willing to work on rotational shifts?
Yes / No
- 4. This role requires working on all weekends (Saturday & Sunday) with one weekly off on a weekday (Mon–Fri) only.. Are you comfortable with that?
Yes / No
- 5. We operate on all government/public holidays (with double pay). Are you willing to work on these days?
Yes / No
- 6. Do you have access to a quiet workspace and reliable internet connection (for night shifts)?
Yes / No
- 7. Are you located in Tiruppur OR willing to relocate?
Yes / No
- 2. Which of the following additional languages do you speak fluently? (Select at least one)
Hindi
Telugu
Kannada
Experience:
- Customer support: 1 year (Required)
Language:
- Tamil and English (Preferred)
Location:
- Tiruppur, Tamil Nadu (Required)
Work Location: In person
